At Delite Packaging, payment terms vary depending on the type of order. Custom packaging orders and online shop purchases follow different payment processes as outlined below.
Quote-based custom production orders require a 50% deposit to begin production, with the remaining 50% balance due before shipment.
Fixed-price online shop orders require full payment at checkout for the total amount displayed before completing the purchase.
Production will begin only after the required payment has been received and final artwork approval has been completed.
We accept the following payment methods:
Credit/Debit Cards (Visa, MasterCard, American Express)
PayPal
Bank Wire Transfer
Company Purchase Orders (available for approved businesses)
All prices are listed in US Dollars (USD).
For international orders, currency conversion rates may apply based on the payment provider’s current exchange rates at the time of payment.
Cancellation requests must be submitted within 4 hours of payment to avoid any charges.
Once production has started, cancellations cannot be accepted because manufacturing work and resources have already been allocated.
Refunds may be issued in the following situations:
Manufacturing defects
Eligible cancellations submitted within the allowed cancellation period
Undeliverable shipments
For complete details regarding returns and refunds, please review our Return & Refund Policy.
Approved refunds will be processed within 5–10 business days, depending on the payment method and financial institution.
Applicable sales tax will be charged on orders shipped within Illinois.
Tax-exempt organizations must provide valid documentation before placing an order to receive applicable tax exemption benefits.
