We offer a wide range of packaging solutions, including custom boxes, corrugated boxes, shipping supplies, packaging materials, and more.
Yes, we specialize in custom-designed packaging tailored to your specific needs. Our team can work with you to create unique packaging solutions that reflect your brand identity and meet your requirements.
Yes, it's our priority to choose eco-safe and degradable packaging materials for the production of your product boxes.
Eco-friendly packaging helps reduce environmental impact by using sustainable materials and minimizing waste.
You can order directly through our website or call us on our numbers. You can also contact our customer service team for assistance with ordering.
Turnaround time depends on the complexity of the order and current production capacity. We strive to fulfill orders promptly and will provide an estimated timeline at the time of ordering.
Yes, we offer discounts on bulk orders.
Yes, we provide order tracking information once your package has been shipped. You will receive a tracking number via email or SMS, which you can use to track the status of your delivery.
Yes, we offer international shipping to many countries.
Yes, we offer samples of our packaging products for evaluation purposes.
Turnaround Time
Turnaround time refers to the period between when an order is placed and when it is ready for shipment or pickup.
Several factors can influence turnaround time, including order volume, customization requirements, availability of materials, production capacity, and shipping logistics. During peak seasons or holidays, turnaround times may be longer due to increased demand.
The average turnaround time of DELITE Packaging is 8 to 10 business days.
Yes, you can place a RUSH ORDER. We deliver rush orders within 6 business days at no extra charge.
Shipping
No, there are no extra or hidden charges for order delivery.
Boxes are delivered flat. Most box styles do not require any extra labor — you simply pop them out and they return to their original shape.
Yes, we provide tracking information for all shipped orders. Once dispatched, you will receive a tracking number via email or SMS.
In the rare event your package is lost or arrives damaged, please contact our customer service team immediately and we will resolve the issue promptly.
Materials
We offer a wide range of materials including paper, cardboard, corrugated board, Rigid, Mylar, and more, suitable for various printing and packaging needs.
Yes, we prioritize eco-friendly and sustainable materials, including recycled paper, biodegradable plastics, and FSC-certified wood products, to minimize environmental impact.
Yes, we provide samples so you can evaluate quality, texture, durability, and suitability for your specific requirements.
Yes, you can improve thickness by selecting different Pt. levels. For corrugated stock, you can add more layers of e or f flutes.
Yes, we offer a wide range of colors, textures, finishes, and coatings to create unique and branded packaging solutions.
Printing Services
We offer digital printing, offset printing, large format printing, and custom printing solutions for various materials such as paper, cardboard, vinyl, and more.
Yes, we accept customer-provided artwork for printing.
Yes, we offer design services for customers who require assistance with creating or optimizing artwork for printing.
Yes, we offer full-color printing for all our custom boxes.
Yes, we handle color conversions and always try to match the closest shade to your preference.
Finishing Choices
We offer matte and glossy coatings, UV coatings, spot varnishes, embossing, debossing, foil stamping, die-cutting, and laminations.
Some complex finishing options such as foil stamping or embossing may require additional production time.
Yes, we offer water-based coatings, soy-based inks, and recyclable materials to support sustainable printing practices.
Yes, you can combine multiple finishing options to create a customized and unique look for your printed materials.
Yes, we allow customers to utilize foiling on their customized packaging boxes.
MOQ & Refund Policy
We do not have a standard refund policy, but if your reason is genuine please contact our customer service team with your order details. Note that we already include extra pieces with every order to compensate for potential issues.
Yes, you can cancel within 2 days of placing your order. If the order is already in production, we are unable to stop it.
You can place an order for a minimum of 100 boxes. There is no upper quantity limit.
Payment Methods
We accept credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. COD (Cash on Delivery) is not supported.
Yes, our website uses encryption technology and secure payment gateways to protect your financial data during transactions.
Yes, all payments are taken in advance before production begins.
